Who We Are

Electronic Commerce Payments, Inc. (ECPay) is the leading electronic customer purchase and payment systems provider in the Philippines, enabling merchants in both the offline & online channels with the one-stop-shop proposition and offering customers convenient payment platforms.

For over 22 years, ECPay has enabled retail outlets and collection partners to offer accurate, secure and timely payment services, while providing merchants, portfolio and biller partners with real-time electronic reconciliation, web-based reporting and system management. ECPay currently has over 600 Biller and Portfolio partners and more than 490,000 over-the-counter and 3000+ digital payment touchpoint channels nationwide.

ECPay’s operations hub is a complement of over 200 employees, dedicated in providing consistent and timely delivery of ECPay services, products and information to its clients. ECPay’s Sales Team, Technical Support Group, Business Applications Development Team and 24/7 Call Center staff ensure that clients receive the highest grade of service.

MISSION

FIRST IN MIND & CONVENIENCE

To continually provide convenience to the daily transactions of every Filipino.


VISION

ACCESSIBILITY

To be the #1 payment processor and dominant cash-in merchant acquirer in the Philippines.

ECPAY BUSINESS PILLARS

Convenience

Accessibility

Connectivity


ECPay strives to provide convenience by granting access to a variety of payment systems platforms, connecting end-to-end users.

What We Do

ECPay focuses on delivering value to its stakeholders — our partners, and ultimately, the end-users that they serve.  ECPay provides the backend payment solution for its retail and collection partners thru its wide array of services ranging from Bill Payments, Electronic Prepaid Mobile Phone Top-Up Loading, Electronic Pins, E-Wallet and Cash Card Reloading, Airline Ticket Payments, Online Shopping Payments and Credit Card Payments.

To date, ECPay serves as one of the biggest third-party electronic payment service providers for more than 600 Billers and Merchant Partners.  Our Biller and Merchant partners is a complement of Water and Power Utilities, Telecommunications, Airline Companies, Online Shopping Merchants, Cables, Loans, Insurance and Health Maintenance partners in the country.

ECPay has a nationwide merchant network of over 14,000 sites located in Convenience Stores, Service Stations, Supermarkets, Department Stores, Malls, Pawnshops, Remittance Centers and other Retail Outlets nationwide, providing ECPay’s services to its end-customers.

ECPAY BUSINESS

PORTFOLIO BUILDING

Build a portfolio of products and services that could be offered over-the-counter or through self-serve digital channels.

Portfolio Partners

SERVICE FEES PER TRANSACTIONS

ECPay earns service fees per transaction, which in turn, shares it with its merchant partners.

PARTNER WITH MERCHANTS

Build a base of merchant partners with physical outlets and/or digital channels that can offer ECPay’s products and services.

Merchant Partners

Amazing Customer Support

The moment you are accredited as an ECPay Partner, you have our whole team behind you. Our CSRs are available 24/7, 365 days of the year to assist you. Just call our hotline or send us an email.

What Other Say About Us