Careers

ACCOUNT MANAGER

• Design and present strategies to develop, strengthen and retain key accounts, aligned with Portfolio Acquisition & Management’s core mandate of achieving revenue growth and market share targets
• 2+ years experience in Sales and Business Development

SOFTWARE DEVELOPER

• Research, design, implement, and manage software programs
• Provide technical requirements for system rollout and deployment
• Bachelor's degree in Computer Science / Information Technology / Software Engineering
• 3+ years of working experience in software development
• Proficiency in C# and NET Framework/Core: Solid understanding of C# programming language and experience working with NET Framework and/or.NET Core, including knowledge of latest versions.
• Experience with ASP.NET: Knowledge of ASP.NET MVC or ASP.NET Core for developing web applications

NOC ADMINISTRATOR

• Monitor company systems and servers to ensure 100% up-time
• Identify and analyze events, troubleshoot track issues, and perform incident response on systems
• Communicate with Customer Service and Tech Operations SPOCs to resolve issues
• 1+ year of experience in an IT environment, specifically in Network Support

CUSTOMER SERVICE SPECIALIST

• Tech-savvy with strong skills in communication, problem-solving, critical thinking, and attention to detail
• Has empathy and interpersonal relations
• Experience in identifying and investigating potential fraud
• Intermediate proficiency in Excel
• College graduate
• 2+ years of experience in Customer Service

GENERAL TRADE SUPPORT LEAD

• Leads verification process of Retailers' application
• 3+ years experience in Customer Service and in leading a team

GENERAL TRADE SUPPORT LEAD

• Leads verification process of Retailers' application
• 3+ years experience in Customer Service and in leading a team

PEOPLE MANAGER

• Foster a high-performance, employee-oriented culture focused on safety, quality, and continuous improvement
• Develop and execute recruitment marketing strategies, enhance candidate experience, and ensure timely hiring
• Effectively plan, design, develop and evaluate human resource-related initiatives that support organizational strategic goals 
• Lead performance management, talent assessment, and effective labor relationships, including negotiating and administering labor agreements 
• Update, develop and implement development and implementation of organizational development programs, employee orientation and training programs, benefits plans, policies and guidelines, database management procedures, employment programs, and employee records and documentation policies 
• Strategize, plan, create, and oversee every element of the organization’s remuneration system includes the salary, bonuses, paid and sick leave, welfare benefits, and retirement plans
• Oversee the department by monitoring their daily schedule, coaching and developing staff 
• Ensure that department expenditures are within the budget and submitted in a timely manner 
• 7+ years of experience as People Manager
• Strong performance in all facets of Human Resources

IT PROJECT MANAGER

• Develop project plans, goals, and timelines
• Manage day-to-day operational aspects of projects
• Monitor progress and ensure milestones are met
• Manage scope changes and resolve issues as they arise
• Demonstrate proven experience in project management or a related role
• Exhibit strong leadership, communication, and organizational skills
• Basic knowledge of project management methodologies (e.g., Agile, Scrum, Waterfall)
• Strong background in Microsoft Office skills (Word, Excel, PowerPoint, Outlook)
• Bachelor's degree in computer science/information technology
• 2+ years of experience in IT Project Management or related work experience

DATABASE ENGINEER

• Handle Microsoft SQL Server administration and management, as well as database design and normalization
• Develop and maintain database programs, including automation of reports and performance optimization
• Monitor and troubleshoot databases, ensuring high functionality, capacity, and resolving code/script issues
• Experience in reporting, data warehousing, BI, and data modeling Proficient in SQL (queries, stored procedures, functions, joins, triggers, views, tables, etc)
• Advance Knowledge in T-SQL, SSIS, SSAS, knowledge in High Availability and Disaster Recovery 
• Proficient in SQL (queries, stored procedures, functions, joins, triggers, views, tables, etc.)
• Bachelor's degree in information technology or a related field
• 3+ years of experience in IT or related field

DATA ANALYST

• Maintain data storage and access by designing physical databases
• Provide data management support and client reporting
• Translate raw data collections into common formats such as Excel and CSV
• Ensure timely delivery of reports to internal and external customers
• ⁠Bachelor's degree in computer science/information technology
• 1+ year of experience in data analysis
• 2+ years of experience in MS SQL

CUSTOMER SERVICE MANAGER

• Lead, mentor, and develop the customer service team
• Ensure that customer inquiries and complaints are handled promptly and effectively
• Establish and maintain communication standards to ensure consistency in customer service
• Evaluate and improve existing customer service workflows to enhance service delivery
• Monitor performance and generate reports
• Implement training and development programs for the team
• Proficient in customer service software and CRM systems, particularly Freshdesk
• 5+ years of experience in customer service management roles

CUSTOMER SERVICE LEAD

• Conduct market research and competitor analysis to support marketing strategies and business decisions
• Proficient in business analytics, forecasting techniques, and data analysis
• Strong communication, business writing, and interpersonal skills
• Demonstrates ability to work collaboratively in a team environment
• Bachelor’s degree in marketing, business administration, communications, or a related field
• 2+ years of experience in market research and analysis, sales support, or brand management assistance